Brand Purpose

Since 2005, Coolblog served some of the best tasting, high quality and affordable desserts and beverages in your neighbourhood. It is true for us then as it is now.

That is why we are committed to provide unmatched customer experience through our service, products, value & availability; we make it as easy and accessible as possible for our franchisees to own and operate their own business and we create an environment for our employees to build and grow their careers.

Everything we do starts from one belief: everyone can treat themselves with the very best whenever they want to and as often as they like.

Brand Purpose

We exist to make delicious and high quality desserts & beverages accessible to all.

We serve a variety of the best tasting, great quality products at such a great value, anyone can treat themselves whenever they want to.

We serve a variety of the best tasting, great quality products at such a great value, anyone can treat themselves whenever they want to.

Coolblog is built on 4 simple truths:

Taste, Variety, Value and Availability.

These are the reasons why customers have grown fond of us & keep coming back for more.
Our value proposition is more than just a statement but a commitment we make to our customers. That is why we will always ensure that we deliver on that commitment consistently every single time.

GREAT TASTE

In Coolblog, everything starts with TASTE.

That is why we are committed to serving the best of local and international flavours, sourcing for the highest quality ingredients that will give us the perfect taste, and to execute it flawlessly every single time so our customers can enjoy the best tasting drinks.

We want to leave a memorable and satisfying experience for every customer that comes our way.

Great Taste

WIDE VARIETY

To ensure that we delight as many customers as possible, we are driven to create a variety of flavours and constantly innovate so that we can cater to the different taste preferences our customers.

Every single product in our range is perfectly crafted so that our customers can always find something special for themselves.

Wide Variety

UNCOMPROMISING VALUE

We believe that high quality products do not need to be highly priced. To be accessible to all, we are committed to making our products affordable to as many people as possible without ever compromising our quality and taste.

We strive to ensure that our customers will always feel that they are getting an experience that is worth more than what they are paying for.

Uncompromising value

EASILY AVAILABLE

People want to feel free to treat themselves whenever they feel like it and that is why we are committed to be easily available in all the places and channels that matter most to our customers.

We strive to serve as many people as possible so that everyone can satisfy their cravings whenever and wherever they are.

Easily Available
Great Taste

GREAT TASTE

In Coolblog, everything starts with TASTE.
That is why we are committed to serving the best of local and international flavours, sourcing for the highest quality ingredients that will give us the perfect taste, and to execute it flawlessly every single time so our customers can enjoy the best tasting drinks.

We want to leave a memorable and satisfying experience for every customer that comes our way.

Wide Variety

WIDE VARIETY

To ensure that we delight as many customers as possible, we are driven to create a variety of flavours and constantly innovate so that we can cater to the different taste preferences our customers.

Every single product in our range is perfectly crafted so that our customers can always find something special for themselves.

Uncompromising value

UNCOMPROMISING
VALUE

We believe that high quality products do not need to be highly priced. To be accessible to all, we are committed to making our products affordable to as many people as possible without ever compromising our quality and taste.

We strive to ensure that our customers will always feel that they are getting an experience that is worth more than what they are paying for.

Easily Available

EASILY AVAILABLE

People want to feel free to treat themselves whenever they feel like it and that is why we are committed to be easily available in all the places and channels that matter most to our customers.

We strive to serve as many people as possible so that everyone can satisfy their cravings whenever and wherever they are.

Our commitment to customers

Our commitment to customers

Coolblog is committed to providing  good customer experience through excellence in service, product experience and great value across all our touch points. This has always been the key that made Coolblog one of our customers’ most beloved brands.
We always put our customers first in everything we do.
After all, our customers deserve nothing but our very best.

WE ARE COMMITTED TO PROVIDE:

EXCEPTIONAL SERVICE

We ensure that our staff are friendly, attentive & knowledgeable so that every customer gets the most delightful experience possible.

BEST TASTING & QUALITY PRODUCTS ALWAYS

We strive to serve products that exceed our customers’ expectations and we are committed to delivering that experience consistently.

GREAT VALUE

We consistently ensure that our products remain more affordable at all times so that our customers can get better value from us.

AVAILABLE ALWAYS

From the availability of our stores & our products to the visibility on online channels, we strive to ensure that we are always available whenever our customers need us.

we are committed to provide:

EXCEPTIONAL SERVICE
We ensure that our staff are friendly, attentive & knowledgeable so that every customer gets the most delightful experience possible.
BEST TASTING & QUALITY PRODUCTS ALWAYS
We strive to serve products that exceed our customers’ expectations and we are committed to delivering that experience consistently.
GREAT VALUE
We consistently ensure that our products remain more affordable at all times so that our customers can get better value from us.
AVAILABLE ALWAYS
From the availability of our stores & our products to the visibility on online channels, we strive to ensure that we are always available whenever our customers need us.

Contact Us

Our office hours are 9am-5pm on weekdays. For assistance, please email us or call our hotline.
Email
info@coolblog.com.my
Hotline
1700-81-9066 (Press 1 JB HQ)
Call Branch

Franchising

Join our franchise network today! As a leading retailer, we’ve dedicated our efforts to creating the finest quality specialty desserts and handcrafted beverages that are made to order and customised for individual tastes. And we’re proud to offer an extensive selection where there’s always something for everyone.
Open A Franchise

Career

Grow with us and discover a rewarding journey. Be a part of our diverse and amazing team where you can continuously develop your skills plus enjoy opportunities for career advancement. If you’re excited as we are about innovating local and global flavours then make a date with us and let’s take it to the next level, together.
Join Us